Vacation Rental Information & Policies

Vacation Rentals are intended for use by the number of registered guests only. Occupancy is limited to the pre-paid guests. Registered guests may entertain a reasonable number of short-term visitors. However, this is NOT an event venue (wedding, family reunion, large gathering). If you need an event venue for a large number of guests, please contact our office or local resorts, country clubs, and churches.

  • Check in/OUT

Check-in at the Lone Pine Realty Office, 6 Main Street, Red Feather Lakes. 

Check-in time is 3:00 p.m. If you need to check in after our office closes at 5:00 p.m., please call us at 970-881-2500 to make arrangements for a late check-in.  

Guests are urged to arrive during daylight hoursmany units are hard to find after dark, and snow or ice can make the roads difficult to travel. 

Any balance due will be collected during check-in, and we will make a copy of your valid government-issued ID.

Check-out time is 10:00 a.m. Please return keys and yellow car tags to the Lone Pine Realty office. If you check-out before 9 a.m., please put key and car tag through door slot.

  • Cancellation

 

91 days out100% refund less $50 processing fee
90-61 days out75% refund less $50 processing fee
60-31 days out50% refund less $50 processing fee
No refund will be issued for cancellations within 30 days of check-in, except where weather or road conditions cause the cancellation.

When changing a reservation within 30 days of the rental, a $50 fee will apply.
  • Electronics

 Our Vacation Rental owners attempt to provide necessary services to meet your needs during your stayHowever, electronic equipment and services are unreliable in the mountains. Internet, satellite TV, and cell phone service may be interrupted without notice or warningWe do not guarantee that any such service will be available during your stayNo discount or refund will be provided for lack of these electronic services when advertised as available at the cabin of your choice. Red Feather Library provides public WiFi for your convenience. Our office also has guest WiFi available for emergency use only, as our bandwidth is limited.

Most of our units do not have phones. Where phones are present, they are for local use only. Please give the Lone Pine Realty office number to family/friends for emergencies. We will contact you. Verizon and AT&T cell phones may work in some of our properties, but coverage is spotty.

  • No Smoking

All units are NO SMOKING. We follow federal regulationsno marijuana use of any kind.

You will be charged a fee of $75.00 if cigarette odor or butts are found in the cabin within 48 hours of your departure.

  • CLEANING

Guests are expected to wash all dishes; clean cookware, including grill; and bag all trash. Trash must be kept inside the unit, never outside. Failure to do so will result in a $25.00 surcharge. The need for excessive cleaning after your stay will be charged to your credit card at the rate of $50.00 per hour.

  • Rules

Violation of House Rules; our No Pets, No Smoking policy; the Subdivision Regulations, including fishing rules and regulations; or failure to wash dishes, clean cookware and grill, and bag trash are grounds for the assessment of additional charges or cancellation of rental contract privileges without refund.

Unless you are staying in a pet-friendly unit and have paid the pet fee, no pets are allowed in our units.  If we discover that a pet occupied a non-pet friendly unit, a $150 penalty will be assessed. 

  • Travel Tips

Four-wheel drive and snow tires and/or chains are strongly recommended except during July and August. Any towing fees incurred are the responsibility of the guest. We attempt to make sure the driveway is plowed. A sweater or light jacket and long pants are recommended at any time of year. Nights in the mountains can be quite chilly.

  • ATV Policy

 

ATVs are permitted only on designated trails in the National Forest. Maps are available upon request.

Larimer County prohibits ATV use on county roads and most roads in Red Feather Lakes. Crystal Lakes permits property owner use of ATVs on their roads, but this is not transferable to renters.

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